This Agreement is entered into between you (hereinafter referred to as "you" or "your") and Goldcoin . Your access, use or click "I Agree" on any service provided by Goldcoin's website, mobile application or the services further described in Clause 4 below , other related services provided by Goldcoin or its affiliates' websites (hereinafter collectively referred to as "Services"), means that you confirm that you have read, understood and accepted all the terms and conditions stipulated in this Terms of Use Agreement (hereinafter referred to as "Terms of Use"), as well as our published Privacy Statement.

 

In addition, when using certain features of the Service, you may also be subject to additional terms and conditions applicable to those features. Please read these Service Terms of Use carefully.

 

 

These Terms of Use contain important provisions, including an arbitration clause requiring that all claims must be resolved through binding arbitration.

 

The arbitration terms are set forth in Section 14 below , “Dispute Resolution: Venue, Arbitration, Class Action Waiver, Governing Law.” As with any asset, the value of spot gold and digital currencies may fluctuate, and you may be exposed to the risk of significant financial loss when buying, selling, holding or investing in spot gold and digital currencies.

 

 

By using this service, you acknowledge and agree that:

 

(1) You understand the risks involved in spot gold and digital currency transactions;

 

(2) You bear all risks of using the Service and conducting digital currency transactions;

 

(3) Goldcoin assumes no responsibility for such risks or adverse outcomes. By accessing, using or attempting to use the Service in any capacity, you confirm that you accept and agree to be bound by these Terms of Use. If you do not agree, please do not access or use this product.

 

 

 

 

 

1. Agreement conditions

 

 

Goldcoin reserves the right to modify or change these Terms of Use at any time at its sole discretion. Goldcoin will notify changes by updating the revised terms on the web page and revising the [Last Revised Date] displayed on this page. Any and all modifications or changes to these Terms of Use will take effect immediately after they are posted on the website or sent to users. Therefore, your continued use of Goldcoin's services constitutes acceptance of the modified agreement and rules. If you do not agree to any modification to these Terms of Use, please stop using the service immediately.

 

Goldcoin encourages you to review these Terms of Use frequently to ensure that you understand the terms and conditions that apply to your access to and use of the Product.

 

 

 

 

2. qualifications

 

 

Section 5 below ), you represent and warrant that:

 

2.1 Be 18 years of age or older or have reached the legal age to enter into a binding contract under applicable law;

 

2.2 is an individual, legal person or other organization with full legal capacity and authority to enter into these Terms of Use;

 

2.3 The eligibility to use the Services has not been suspended or revoked before;

 

2.4 You do not currently have a Goldcoin account. If you are an employee or agent of a legal entity and are entering into these Terms of Use on behalf of that legal entity in that capacity, you represent and warrant that you have all necessary rights and authority to bind that legal entity.

 

 

 

 

3. Prohibited Uses

 

 

By accessing and using the Service, you represent and warrant that you are not listed on any trade or economic sanctions list (such as the United Nations Security Council sanctions list). Goldcoin reserves the right to select the markets and jurisdictions in which it operates and may restrict or refuse to provide services in certain countries at its sole discretion.

 

 

 

 

4. Service Description

 

 

4.1 Goldcoin provides an online digital asset trading platform (crypto-to-crypto) for products commonly referred to as crypto tokens, digital tokens or cryptocurrencies (collectively, "Digital Currencies"). Goldcoin does not provide fiat currency trading functionality as part of the Service. Goldcoin only acts as a trading platform provider and does not act as a buyer or seller on either side of the transaction.

 

4.2 Goldcoin is also not a market maker. As further detailed in Clause 5 below, users must register and open an account with Goldcoin and deposit digital assets before they can begin trading. Traders can apply to withdraw digital assets, subject to the restrictions set out in these Terms of Use. Although Goldcoin always strives to maintain the accuracy of the information published on the Service, Goldcoin cannot and does not guarantee the accuracy, reliability, completeness, performance or suitability of the Content provided through the Service, and shall not be liable for any loss or damage arising directly or indirectly from your use of the Content. The information on the Service may change without notice and is primarily intended to help users make independent decisions. Goldcoin does not provide investment or consulting advice and is not responsible for the use or interpretation of information on the Service or other communication media.

 

4.3 All users of this service must be aware that there are risks in digital currency transactions. Goldcoin hopes that all users will act with caution and do their best to trade responsibly.

 

 

 

 

5. Goldcoin account registration and requirements

 

 

5.1 Registration

 

All users of the Service (hereinafter referred to as "Users") must apply to register a Goldcoin account on the webpage before using the Service. When registering an account, you must provide your real name, email address and password, and accept these Terms of Use, Privacy Statement and Consent. Goldcoin may refuse to open an account for you at its sole discretion. You agree to provide complete and accurate information when opening an account, and agree to promptly update any information you provide to Goldcoin to maintain the integrity and accuracy of the information. Only one user is allowed to register at a time, and each user (including any user belonging to a business or legal entity) can only open one active Goldcoin account.

 

 

5.2 User Authentication

 

By registering an account on the Goldcoin website, you agree to provide personal information required for identity verification. This information is used specifically to uncover clues to money laundering, terrorist financing, fraud and other financial crimes conducted on the Goldcoin platform. We will eradicate the collection, use and sharing of this information in accordance with our published Privacy Statement. In addition to providing this information, in order to comply with global data retention industry standards, you agree to allow us to retain records of this information during the active period of your account and for 5 years after the account is closed. You also agree to authorize us to conduct necessary investigations directly or through third parties to verify your identity or protect you or us from financial crimes (such as fraud).

 

The identity verification information we request may include, but is not limited to, your: name, email address, contact information, phone number, username, government-issued ID, date of birth, and other information collected during the account registration process. When providing this requested information

 

At this time, you confirm that the information you provide is true and accurate. After registration, you must ensure that the information you provide is true and complete. If there is any change, please update it in time. If there is any reason to suspect that any information you provide is wrong, untrue, outdated or incomplete, Goldcoin reserves the right to notify you .

 

send notices, request corrections, directly delete relevant information, and (as the case may be) terminate all or part of the Services provided to you. If you cannot be contacted using the contact information provided, you shall bear full responsibility for any losses or expenses incurred in using the Services. You hereby acknowledge and agree that it is your obligation to update all information at any time if there are any changes. By registering an account, you hereby authorize Goldcoin to conduct investigations we deem necessary, directly or through third parties, to verify your identity or to protect you and us from fraud or other financial crimes, and to take actions Goldcoin deems necessary based on the results of the investigation. You also acknowledge and agree that your personal information may be disclosed to credit reporting agencies and anti-fraud or financial crime departments, who may respond adequately to our investigations.

 

 

5.3 Account Usage Requirements

 

An account can only be used by the person who registered the account. Goldcoin reserves the right to suspend, freeze or cancel the use of an account by anyone other than the person who registered the account. If you suspect or discover that someone is using your username and password without authorization, you should notify us immediately .

 

We are not responsible for any loss or damage arising from the use of your account by you or any third party (whether authorized by you or not).

 

 

5.4 Account Security

 

Goldcoin has been committed to maintaining the security of user escrow funds and has implemented industry-standard protection measures for its services. However, the actions of individual users bring risks. You agree to treat your access credentials (such as username and password) as confidential and not disclose such information to any third party. You also agree that you are responsible for taking necessary security measures to protect the security of your own account and personal information. You are solely responsible for keeping your Goldcoin account and password and for all transactions under the account. Goldcoin is not responsible for any losses or consequences caused by authorized or unauthorized use of your account credentials, including but not limited to information disclosure, information release, consent or submission of various rules and agreements by clicking on the website, online renewal of agreements, etc.

 

By creating an account, you hereby agree that:

 

5.4.1 You will immediately notify Goldcoin if you become aware of any unauthorized use of your Goldcoin account and password or any other breach of security.

 

5.4.2 You will strictly abide by the security, authentication, transaction, charging, exit and other mechanisms or processes of this website/service;

 

5.4.3 At the end of each visit, you will take appropriate steps to exit the website

 

 

 

 

6. Guidelines for using the service

 

 

6.1 License

 

Subject to your continued compliance with the terms and conditions expressly set forth in these Terms of Use, Goldcoin grants you a revocable, limited, royalty-free, non-exclusive, non-transferable and non-sublicensable license to access and use the Services for your personal, internal purposes using your computer or Internet-compatible device. You may not use the Services for resale or commercial purposes, including trading on behalf of other individuals or entities. All of the foregoing uses are expressly prohibited and constitute a material breach of these Terms of Use. The content arrangement, format, functionality and access rights of the Services shall be determined by Goldcoin in its sole discretion. Goldcoin hereby reserves all rights not expressly granted in these Terms of Use. Accordingly, you are hereby prohibited from using the Services in any manner not expressly authorized in these Terms of Use. These Terms of Use only grant a limited license to access and use the Services. Accordingly, you hereby agree that Goldcoin does not transfer any ownership or intellectual property rights in the Services or any Goldcoin intellectual property to you or anyone else when you use the Services. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information and documentation, and the design, structure, selection, coordination, expression, "look and feel" and arrangement of any content contained in or made available through the Services are exclusively owned, controlled or licensed by Goldcoin or its members, parents, licensors or affiliates. Goldcoin will own any feedback, suggestions, ideas or other information or materials you provide regarding Goldcoin or the Services, whether by email, through the Services or otherwise ("Feedback"). You hereby assign to Goldcoin all right, title and interest in and to the Feedback and all associated intellectual property rights. You shall not be entitled to, and hereby waive, any claim to acknowledgment or compensation for any Feedback or for any modifications made based on any Feedback.

 

 

6.2 Restrictions

 

When you use this service, you agree and commit to abide by the following provisions:

 

6.2.1 In the process of using the Service, all activities you conduct will comply with applicable laws, regulations and Goldcoin's guidelines;

 

6.2.2 Your use of the Service will not violate the public interest, public morals or the legitimate interests of others, including not taking any action that interferes with, destroys, negatively affects or prohibits other users from using the Service;

 

6.2.3 You agree not to use the Service to engage in market manipulation (such as price gouging, false trading, self-trading, front-running, order stuffing, spoofing or layering orders, whether or not prohibited by law);

 

6.2.4 Unless Goldcoin’s written consent is obtained, the following commercial activities are prohibited:

 

6.2.4.1 Trading services using Goldcoin market information or market bulletin board information.

 

6.2.4.2 Utilize any data feed or data streaming service of Goldcoin’s market data.

 

6.2.4.3 Any other website/application/service that charges for market data obtained from Goldcoin or otherwise seeks to make a commercial profit (including through advertising or referral fees).

 

6.2.4.4 You may not modify, copy, copy, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove or alter any copyright notices or labels, license, sublicense, sell, mirror, frame, rent, lease, private mark, grant a security interest in, create derivative works or otherwise exploit any portion of the Property or any part of the Property without Goldcoin’s prior written consent.

 

6.2.4.5 You may not use any "deep link," "page scraper," "robot," "spider" or other automatic device, program, script, algorithm or methodology, or any similar or equivalent manual process, to access, visit, copy or monitor any portion of the Properties, or in any way reproduce or circumvent the navigational structure or presentation of the Services, to obtain or attempt to obtain any materials, documents or information through any means not intentionally made available through the Services;

 

6.2.4.6 attempt to gain unauthorized access to any portion or feature of the Service or to any Goldcoin server or any service offered through the Service, through hacking, password "mining" or any other illegal or prohibited means, or any other systems or networks connected to the Service;

 

6.2.4.7 Probe, scan or test the vulnerability of the Service or any network connected to the Property, or violate the security or authentication measures of the Service or any network connected to the Service;

 

6.2.4.8 Reverse lookup, trace or attempt to trace any information of any other user or visitor of the Service;

 

6.2.4.9 Take any action that imposes an unreasonable or disproportionate load on the infrastructure of the Service or Goldcoin systems or networks, or any systems or networks connected to the Service;

 

6.2.4.10 Use any device, software or program to interfere with the normal operation of the Service or any transaction conducted on the Service, or any other person's use of the Service;

 

6.2.4.11 Forge headers, impersonate another person, or otherwise manipulate identifiers to conceal your identity or the origin of any message or transmission you send to the Service, or use the Service in an illegal manner. By accessing this Service, you agree that Goldcoin has the right to investigate any violation of these Terms of Use, unilaterally determine whether you have violated these Terms of Use, and take action without your consent or prior notice to apply relevant laws and regulations. Examples of such actions include, but are not limited to:

 

Blocking and closing orders requires freezing the account.

Report the incident to the relevant authorities, publish the suspected violations and measures taken, and delete all illegal information you have posted.

 

 

 

 

7. Order and Service Fees

 

 

7.1 Order​​

 

Upon placing a trade instruction (an "Order") using the Service, your Account will be immediately updated to reflect the open Order and your Order will be listed on Goldcoin's market bulletin board to match other User's Orders. If your Order matches, in whole or in part, another User's Order, the Service will execute the exchange (a "Trade"). Upon execution of a Trade, your Account will be updated to reflect that the Order has been closed, because it has been fully completed, or updated to reflect that the Order has been partially completed. An Order will remain open until fully executed or cancelled in accordance with Section 7.2 below . In order to complete a Trade, you authorize Goldcoin to temporarily take control of the Spot Gold and Digital Currency at your disposal in the Trade.

 

 

7.2 Cancellation​​

 

You may only cancel an order initiated through the Service before your order is matched with another user's order. Once your order has been matched with another user's order, you may not change, revoke or cancel Goldcoin's authorization to complete the order. If any order has been partially matched, you may cancel the unmatched portion of the order, but not if the unmatched portion has been matched. Goldcoin reserves the right to deny any cancellation request related to an order after you have submitted your order. If you do not have sufficient Digital Currency in your Account to complete an order, Goldcoin may cancel the entire order, or complete the portion of the order that can be paid by the Digital Currency in your Account (in each case, less any fees payable to Goldcoin in connection with the transaction, less any fees, as described in Section 7.3 below ).

 

7.3 Fees

 

You agree to pay Goldcoin the designated fees, which Goldcoin may renew at any time in its sole discretion. Any renewal fees will apply to any purchases, sales or other transactions occurring after the effective date of the renewal fees. You authorize Goldcoin to debit your account for any applicable fees owed by you under these Terms of Use.

 

 

 

 

8. Liability

 

 

8.1 Disclaimer​​

 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, GOLDCOIN MATERIALS AND ANY PRODUCTS, SERVICES OR OTHER ITEMS PROVIDED BY OR ON BEHALF OF GOLDCOIN ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND GOLDCOIN EXPRESSLY DISCLAIMS ANY WARRANTIES, AND YOU ALSO WAIVE ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, OR ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, GOLDCOIN DOES NOT REPRESENT OR WARRANT THAT THE SITE, SERVICES OR GOLDCOIN MATERIALS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GOLDCOIN DOES NOT WARRANT THAT ANY ORDER WILL BE EXECUTED, ACCEPTED, RECORDED OR RESIST OUT OF FULL PERFORMANCE. EXCEPT FOR THE EXPRESS STATEMENTS SET FORTH IN THIS AGREEMENT, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE NOT RELIED ON ANY OTHER WRITTEN OR ORAL REPRESENTATIONS OR AGREEMENTS IN CONNECTION WITH YOUR USE AND ACCESS OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, YOU HEREBY UNDERSTAND AND AGREE

 

8.1.1 Inaccuracies, defects or omissions in digital currency price data;

 

8.1.2 any errors or delays in the transmission of such data;

 

8.1.3 Any damages caused by such data interruption and the acts, omissions or breach of this Agreement by other users. The disclaimers of implied warranties contained in this Agreement may not apply if prohibited by applicable law in the jurisdiction where you live.

 

 

8.2 Disclaimer of Damages and Limitation of Liability

 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GOLDCOIN, ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES (INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INFORMATION, REVENUE, PROFITS OR OTHER BUSINESS OR FINANCIAL ADVANTAGE) ARISING OUT OF THE SERVICES OR ANY OTHER PRODUCTS, SERVICES OR OTHER ITEMS PROVIDED BY OR ON BEHALF OF GOLDCOIN AND ITS AFFILIATES, WHETHER BASED ON CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY, EVEN IF GOLDCOIN HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, EXCEPT TO THE EXTENT OF A FINAL JUDICIAL DETERMINATION THAT SUCH DAMAGES WERE CAUSED BY GOLDCOIN’S GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT OR WILLFUL INVALID CONDUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL GOLDCOIN AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS BE LIABLE FOR ANY DAMAGES OR LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICES PROVIDED ON BEHALF OF GOLDCOIN OR A RELATED PARTIES, THE PERFORMANCE OR NON-PERFORMANCE OF ANY SERVICES, OR ANY OTHER PRODUCTS, SERVICES OR OTHER ITEM, WHETHER BASED ON CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY, EXCEED THE AMOUNT PAID BY YOU TO GOLDCOIN UNDER THIS AGREEMENT IN THE TWELVE MONTHS PRIOR TO THE CLAIM GIVING RISE TO THE CLAIM.

 

 

8.3 Indemnification

 

You agree to indemnify and hold harmless Goldcoin, its affiliates, contractors, licensors, and their respective directors, officers, employees and agents from and against any claims, actions and proceedings arising out of or relating to: investigations, demands, suits, costs, expenses and damages (including attorneys' fees, fines or penalties imposed by any regulatory authority):

 

8.3.1 Your use of the Service or behavior related to the Service;

 

8.3.2 Your violation of these Terms of Service or our enforcement of these Terms of Service;

 

8.3.3 You violate any applicable laws, regulations or the rights of any third party in the course of using the Service. If you are obligated to indemnify Goldcoin and its affiliates, contractors, licensors and their respective directors, officers, employees or agents under these Terms of Service, Goldcoin shall have the right to control any action or proceeding at its sole discretion and to determine whether Goldcoin wishes to settle and, if so, on what terms.

 

 

 

 

9. Announcements

 

Please note that all official announcements, news, promotions, competitions and airdrops will be posted on Goldcoin , and we encourage all users to check these materials regularly. Goldcoin does not assume any liability for compensation if users suffer personal losses due to ignorance or negligence of announcements.

 

 

 

 

10. Termination of Agreement

 

 

You agree that Goldcoin has the right to immediately suspend your account (and any accounts actually owned by affiliated entities or related parties), freeze or lock the funds in all such accounts, and suspend your access to Goldcoin for any reason, including due to suspicion that any such account has violated these Terms of Use, our Privacy Statement, or any applicable laws or regulations. You agree that Goldcoin is not responsible for any permanent or temporary modification of your account, or suspension or termination of access to all or part of the Services. Goldcoin has the right to save and use data or other information related to transactions on an account. The above account controls may also apply to the following situations:

 

The account is subject to government litigation, criminal investigation, or other pending litigation;

 

We noticed unusual activity on the account;

 

We detected unauthorized access to the account;

 

We take the above actions based on court orders or orders from regulatory/government agencies. If any of the following situations occurs, Goldcoin has the right to terminate this Agreement directly by canceling your account, and has the right to permanently freeze (cancel) the authorization you grant to Goldcoin for your account, and cancel the corresponding Goldcoin account;

 

After Goldcoin stops providing services to you;

 

You are identified as re-registering as a Goldcoin user directly or indirectly under the name of any other person;

 

The information you provide is untrue, inaccurate, outdated or incomplete;

 

When modifying these Terms of Service, you clearly declare and notify Goldcoin that you are unwilling to accept the modified terms;

 

You request to terminate the Service;

 

Any other circumstances that Goldcoin deems appropriate for termination of the Service. If your account is terminated, account and transaction information that meets the data retention criteria will be securely stored for a period of 5 years. In addition, if there are any transactions that are not completed during the account termination process, Goldcoin has the right to inform your counterparty of the situation at that time. You agree that user-initiated account withdrawals (right to deletion under GDPR or other equivalent regulations) will also be subject to the above termination agreement. If Goldcoin receives notice that any funds in your account have been misappropriated or are not legally yours, Goldcoin may (but is not obliged to) exercise administrative control over the affected funds and your account. If administrative control over some or all of the funds or accounts is indeed necessary, Goldcoin may continue to hold them until the dispute is resolved and evidence of a solution acceptable to Goldcoin is provided to Goldcoin in a form acceptable to Goldcoin. Goldcoin will not participate in the resolution of any such dispute or controversy. You agree that Goldcoin is not responsible for any such control or your inability to withdraw funds or execute transactions during any control period.

 

 

10.1 Remaining Funds after Account Termination Subject to clause 10.2 below , once an account is closed/canceled, all balances on the account (including fees and debts owed to Goldcoin) will immediately become payable to Goldcoin. After paying all outstanding fees (if any) to Goldcoin, the User will have 5 business days to withdraw all funds from his/her account.

 

 

10.2 Goldcoin reserves full custody of funds and user data/information remaining after account termination due to fraud, illegality or violation of these Terms of Use . Such funds and user data/information may be handed over to government authorities in the event of account suspension/closure due to fraud investigation, illegality investigation or violation of these Terms of Use.

 

 

 

 

11. Non-financial advice

 

 

Goldcoin is not your broker, intermediary, agent or advisor, and there is no fiduciary relationship or fiduciary obligation between Goldcoin and you in connection with any transaction or other decision or activity you undertake using the Services. Any communication or information provided to you by Goldcoin should not be considered or construed as investment advice, financial advice, trading advice or any other type of advice. All transactions are automatically executed according to the parameters set forth in your order and the published transaction execution procedures. You are solely responsible for determining whether any investment, investment strategy or related transaction is suitable for you based on your personal investment objectives, financial situation and risk tolerance. You should seek advice from a legal or tax professional regarding your specific situation. Goldcoin does not recommend that you buy, acquire, sell or hold any digital currency. Before making a decision to buy, sell or hold any digital currency, you should conduct due diligence and consult your financial advisor before making any investment decision. Goldcoin is not responsible for your decision to buy, sell or hold digital currency based on the information provided by Goldcoin.

 

 

 

 

12. Comply with local laws

 

 

It is the user's responsibility to comply with local laws in connection with the use of Goldcoin services. Users must also consider all aspects of taxation in accordance with local laws, including withholding, collection, reporting and remitting to their appropriate tax authorities. All users of Goldcoin and any of its services confirm and declare that their funds are from lawful sources and not from illegal activities. Goldcoin cooperates with law enforcement agencies around the world and will not hesitate to seize, freeze or terminate user accounts and funds that it is legally entitled to cancel or investigate.

 

 

 

 

13. Privacy Statement

 

 

Access to the Services requires submission of certain personally identifiable information. Please read Goldcoin's posted Privacy Statement for a summary of Goldcoin's practices regarding the collection and use of personally identifiable information.

 

 

 

 

14. Dispute Resolution

 

 

Venue of Arbitration, Arbitration, Class Action Waiver, Governing Law Please read this provision carefully because it involves a waiver of certain rights to bring legal action.

 

 

14.1 Notice of Dispute

 

Please contact Goldcoin first ! Goldcoin hopes to resolve your issue without resorting to formal legal action. Before filing a claim, you agree to resolve the dispute informally by contacting Goldcoin first.

 

 

14.2 Arbitration Agreement

 

You and Goldcoin agree to resolve any matter relating to this Agreement (including any questions regarding the existence, validity, or termination of this Agreement or any services or products we provide and any representations we make) through final and binding arbitration. Claims, except as otherwise provided in the Exclusions to Arbitration Agreement below. You agree to first contact Goldcoin as set forth in Section 14.1 above to give us an opportunity to resolve any claim. If we are unable to resolve your claim within 60 days of receiving the Notice, you may seek relief through arbitration or in Singapore Small Claims Court as provided below.

 

 

14.3 Arbitration Procedure

 

You or Goldcoin may submit a Dispute (after a Dispute has been settled through friendly negotiation in accordance with Sections 14.1 and 14.2 above ) to binding arbitration to be finally settled in accordance with the Arbitration Rules of the Singapore Court of International Arbitration (incorporated into this Agreement by reference). The arbitral tribunal shall be composed of a sole arbitrator appointed by the President of the LCIA. The language of the arbitration hearing shall be English and the seat or legal place of arbitration shall be Singapore. Judgment on any arbitration award may be entered by any court having jurisdiction over the prevailing party (or such party’s assets) on the award.

 

 

14.4 Exclusion of Liability

 

Conversely, if the claim falls within the jurisdiction of the Singapore Small Claims Court, either party may elect to bring the claim in the Singapore Small Claims Court and either party may seek an injunction or other urgent equitable relief from a court of competent jurisdiction. However, for the avoidance of doubt, if the claim does not fall within the jurisdiction of the Singapore Small Claims Court, the claim will be submitted to the Singapore International Arbitration Court for final resolution by arbitration.

 

 

14.5 Notice

 

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Prospect Way Royal Oak Industrial Estate, Daventry, Northamptonshire, NN118PL. If we require arbitration against you, we will send a notice to the email or street address you provided. For rules and filing instructions, see.

 

 

14.6 Applicable Law

 

This Agreement shall be governed by the laws of Singapore, excluding its conflict of laws principles, except to the extent mandatory laws of other jurisdictions provide otherwise.

 

 

 

 

15. Tips

 

 

If your trading behavior causes the funds of OTC merchants or other users to be frozen (transaction methods include but are not limited to debit cards, credit cards, trust funds)

etc.), then:

 

15.1 If the merchant's funds are frozen within six months, Goldcoin has the right to freeze your trading account without any prior notice and require you to provide all necessary transaction information, including but not limited to providing KYC information in the form of video (for details of KYC information, please refer to the Goldcoin KYC and Anti-Money Laundering Agreement), fund flow, etc. If the merchant's funds are successfully unfrozen, you can apply to Goldcoin to unfreeze your trading account.

 

15.2 If the merchant's funds are frozen for more than half a year, Goldcoin has the right to require you to provide additional assets as transaction margin in addition to the rights stipulated in Article 15.1 .

 

 

 

 

16. Others

 

 

16.1 Independent Party

 

Goldcoin is an independent contractor and not your agent in the performance of these Terms of Use. These Terms of Use shall not be deemed to be evidence of any affiliation, joint venture, partnership or franchise between the parties.

 

 

16.2 Entire Agreement

 

These Terms of Use constitute the entire agreement between the parties regarding the use of the Service and supersede all prior written or oral agreements between the parties. The terms of these Terms of Use may not be modified, interpreted, supplemented or altered by any course of dealing or other customary practice or method of trade between the parties.

 

 

16.3 Force Majeure

 

Goldcoin shall not be liable for any delay or failure to perform as required by these Terms of Use due to any cause or circumstances beyond Goldcoin's reasonable control.

 

 

16.4 Severability

 

If any part of these Terms of Use is held invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions of these Terms of Use, which will remain in full force and effect, and the invalid or unenforceable part will be effective to the maximum extent possible.

 

 

16.5 Transfer

 

You may not transfer or assign any rights to use the Services or any of your rights or obligations under these Terms of Use without our prior written consent, including by operation of law or in connection with a change of control. Goldcoin may transfer or assign any or all of its rights or obligations under these Terms of Use, in whole or in part, without notifying you or obtaining your consent or approval.

 

 

16.6 Waiver

 

The failure of a party to require performance of any provision shall not affect that party's right to require performance at any time thereafter, nor shall the waiver of a breach or violation of any provision of these Terms of Use or these Applicable Terms constitute a waiver of any subsequent breach or violation or a waiver of the provision itself.

 

 

16.7 Third-party website disclaimer

 

Links to any third-party websites on the Service do not imply Goldcoin's endorsement of any products, services or information provided therein.

 

At the same time, Goldcoin does not guarantee the accuracy of the information contained therein. In addition, because Goldcoin has no control over the terms of use or privacy practices of third-party websites, you should read and understand those policies carefully.