From time to time, Goldcoin receives requests for customer information from law enforcement agencies around the world. Here is information for you and law enforcement about how we handle these requests.

There are two types of data that law enforcement is generally interested in: customer identity information and transaction activity information. We actively cooperate with law enforcement and only respond to law enforcement requests from authorized law enforcement officials who can provide proof of authorization.

We disclose account information records to international law enforcement agencies in accordance with our Terms of Service, Privacy Policy, and applicable laws.

Goldcoin requires that law enforcement requests must be accompanied by due legal process in order for us to provide disclosures.

Goldcoin welcomes questions from law enforcement regarding its policies and procedures, please contact us at: [email protected]

When sending a law enforcement request, please include the following information:

Name of the law enforcement agency;

Documentation proving the law enforcement officer has the authority to obtain the information (proof of authorization);

Identification of law enforcement personnel (internal identification card of law enforcement agency);

Investigation letters issued by law enforcement agencies;

Email addresses containing government domain names;

Identify the name of the legal entity for which law enforcement requires information;

The specific content of the customer information requested;

Other details include setting reasonable deadlines and requiring international law enforcement agencies to provide relevant judicial documents required by international judicial assistance treaties.

Goldcoin reserves the right to disclose information to law enforcement agencies in order to protect itself and its customers.